What does the first visit cost?

A flat diagnostic fee, shown in the work-order panel on every page, and it is credited toward the repair when you approve the work. Nothing else is billed before you see a written estimate.

When can a technician come out?

During shop hours, Monday to Saturday as listed in the work-order panel. We do not offer after-hours or emergency call-outs, and we would rather tell you that than promise a window we cannot hold.

Sheet 06 · Contact

Contact

Calls are answered during shop hours. Leave the model number from the data plate and the symptom in your own words — that is enough to load the right parts.

Gauge hoses running from a manifold set into the machine compartment at the base of a refrigerator — Tell us the model and the symptom when you call and the right instruments come off the van.

Direct

Phone (904) 977-8701
Base Nocatee, FL 32081 — St. Johns County
Nocatee mail is addressed "Ponte Vedra, FL" but the community sits in St. Johns County, ZIP 32081 — not Duval County, and not 32082.

The telephone is the whole intake. There is no contact form on this site and nothing to fill in before you dial.

Hours

Monday – Friday 8:00 am – 6:00 pm
Saturday 9:00 am – 4:00 pm
Sunday Closed

Sunday — closed. No after-hours or emergency service is offered.

Before you call

What does the first visit cost?: A flat diagnostic fee, shown in the work-order panel on every page, and it is credited toward the repair when you approve the work. Nothing else is billed before you see a written estimate.
When can a technician come out?: During shop hours, Monday to Saturday as listed in the work-order panel. We do not offer after-hours or emergency call-outs, and we would rather tell you that than promise a window we cannot hold.

The rest — parts, scope and what to have ready before we arrive — are on the questions page. Terms are on pricing and warranty.

Where we work

Village sheets carry the housing character of each neighbourhood and the appliance mix that comes with it.